Last Updated: 10/21/25
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the carvaluescout.com website and the Car Value Scout mobile application (the "Service") operated by Car Value Scout ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Account creation requires verification via a code sent to your mobile phone number. You agree to provide a valid mobile phone number for this purpose and consent to receive SMS messages for verification.
The Service allows users to generate vehicle valuation reports based on provided information (VIN, Year/Make/Model, Mileage, Condition, OBD-II Codes, Visual Inspection details). Access to generate real-time reports requires the purchase of report credits ("Credits").
A free demonstration mode is available. Additionally, upon successful account creation and verification, users may be granted one (1) complimentary Credit for a single real-time report generation.
Generating a real-time report, typically by submitting the required vehicle information via the App interface, consumes one (1) Credit from your account balance.
You acknowledge that Credits represent a limited license right governed by these Terms.
If you wish to purchase Credits ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information, processed through our third-party payment processors (e.g., Stripe, PayPal).
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
All Purchases of Credits are final and non-refundable. Once a Credit is consumed by generating a report, it cannot be refunded or reinstated. We do not offer refunds or credits for partially used Credit packs or for Credits remaining upon account termination.
The Service and its original content, features and functionality are and will remain the exclusive property of Car Value Scout and its licensors. The Service is protected by copyright, trademark, and other laws of both the [Your Country/State] and foreign countries.
The Service provides estimates for vehicle values and potential repair costs based on available data. This information is intended for informational purposes only and is not a guarantee of value, an offer to purchase, a certified appraisal, or a substitute for professional mechanical inspection.
Market values and repair costs fluctuate. We assume no liability for the accuracy, completeness, or timeliness of the information provided. Data sources may have limitations.
Use the Service at your own risk. Always consult a certified mechanic for a definitive diagnosis and repair estimate before making any financial decisions related to a vehicle purchase or repair.
In no event shall Car Value Scout, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
These Terms shall be governed and construed in accordance with the laws of South Carolina / USA, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at rbirmingham40@gmail.com.